Support

Find out how to add money to your Canada Post reloadable Visa prepaid card and how to check your balance.

Pay your bills with a MoneyGram electronic money transfer at a post office. You don’t need a bank account to use it.

To collect a MoneyGram electronic money transfer, go to any post office. Receive up to $500 in cash if funds are available, or receive payment by cheque.

Find out what features you need to check to help you spot a counterfeit Canada Post Money Order.

Find out why postal Money Orders don’t all look the same. Most, however, are either peach (Canadian dollars) or green (U.S. dollars).

Use MoneyGram to send money in Canada or internationally. Buy your MoneyGram in person at any post office across Canada.

Find out how to cash your Canada Post postal Money Order and how to request a refund.

To buy a Money Order, you must provide the name of the sender and the name of the recipient (payee). These requirements protect your Money Order.

Call Global Assistance at any time, from anywhere in the world for Cash Passport support, to notify Mastercard of a lost or stolen card or to contest a charge.