Receiving mail and packages

Delivery FAQ

Delivery FAQ

Solve delivery issues, pick up your items and manage advertising mail

Forwarding your mail

Forwarding your mail

Get started with Mail Forwarding, modify your service and resolve issues

Holding your mail

Holding your mail

Get started with Hold Mail, modify your service and solve problems

Community mailboxes

Community mailboxes

Get new keys, find your mailbox and resolve access issues

Setting preferences

Setting preferences

Learn how to set preferences, get notified about incoming mail and more

Renting a post office box

Renting a post office box

Learn how to rent a post office box and get details on box sizes and options

Parcel lockers

Parcel lockers

Get started using a parcel locker and resolve access issues

Tracking support

Tracking support

Resolve tracking issues, understand your tracking status and more

Lost, late or damaged items

Lost, late or damaged items

Report a missing or lost item, or file a claim for a late or damaged delivery

Additional resources