Support

    EU VAT FAQ | Support

    The EU has removed the VAT tax exemption of €22 – VAT will now need to be paid on all commercial items imported into the EU. The new rules do not impact gifts.

    Benefits of Postal Code Targeting FAQ

    Brief description of the features and benefits of Postal Code Targeting, different types of Smartmail Marketing solutions and how it works in acquisition.

    Postal Code Targeting mailing qualifications

    See if your mailing campaign qualifies for Postal Code Targeting. Qualifications include deposit information, minimum item number, unique barcodes, quiet zones and Agreement numbers.

    Prepaid envelopes and labels

    Find out about Priority, Xpresspost and Expedited prepaid envelope and label options. Includes features, options, destinations, sizes and weight.

    Design mail that can be machine processed

    Save on postage when your mailing can be machine processed. Learn how to design your Canada Post Personalized Mail™( formerly Addressed Admail™) piece for machineable postal standards.

    How to use Find a Rate

    Find out how much it costs to send packages and letters with Canada Post using the Find a Rate online tool.

    Tips for bundling Publications Mail

    You can send multiple copies of the same issue of your publication in a bundle to one address. Learn when and how to bundle Publications Mail.

    When will my mail arrive?

    Regular letters mailed in Canada usually arrive in 2 to 4 days. USA and international delivery times are usually in 4 to 7 days and vary by country.