What’s a parcel locker?

Located in the lobby or mail room of your apartment building, a parcel locker provides secure, convenient storage for parcels delivered when you aren't home. Each parcel stays in its own locked compartment within the locker, giving you 24/7 access to your deliveries.


163.8 cm (64.5 inches) length 
78 cm (30.7 inches) width 
51.8 cm (20.4 inches) depth 

It has 6 locked compartments to securely store parcels of various sizes. 

*If a parcel is too large, a delivery notice card is left in your mailbox for pick up from a post office. 

Canada Post parcel locker with six compartments and an outgoing mail slot.

Should my building have a parcel locker?

Having a parcel locker is like having a concierge on duty 24/7, just for parcels. Here are some of the benefits:

  1. It’s convenient

    You don’t have to be home to receive your online purchases.
  2. It’s easy to use

    Get the key, retrieve your parcel, return the key.
  3. It’s safe and secure

    Your parcel is delivered to a locked and secure parcel locker compartment awaiting your pickup.
  4. It’s a mailbox too

    Parcel lockers have a slot for outgoing mail.

Canada Post installs and maintains parcel lockers for free. We are now accepting requests for condominiums and apartment buildings with more than 50 units.

Request a parcel locker