Canada Post’s Hold Mail service makes stopping your mail easy. Set it up online in minutes.
What ID do I need to buy Hold Mail at the post office?
To buy Hold Mail at a post office, you need government-issued photo ID. To purchase it for another person or a business you need a letter of authorization.
Why can’t I buy Hold Mail service for my address?
Hold Mail service cannot be used if you receive mail at a shared or institutional address, such as a dormitory or rooming house.
How do I extend my Hold Mail service?
Extend your Hold Mail service online before or after your service ends.
Getting your mail before Hold Mail ends
Looking for your mail before your contract ends? Here’s how to receive it:
Problem with Hold Mail service
Information on Hold Mail – change dates, extend service, why parcels still may arrive, mail still arriving after Hold date has begun.
Does Hold Mail stop flyers, newspapers and parcels?
Hold Mail will stop flyers and newspapers, but not parcels.
The difference between Mail Forwarding and Hold Mail
Mail Forwarding redirects your mail to another address, such as when you move. Hold Mail stops mail delivery to your address, but does not redirect it.