How do I cancel a Statement of Mailing online?

    Please sign in to cancel a mailing order (Statement of Mailing) that you created online — and have not yet delivered to us —  for:

    • Canada Post Personalized Mail™
    • Postal Code Targeting
    • Canada Post Neighbourhood Mail™
    • Lettermail™
    • Letter-post
    • Publications Mail™

    Note: If you want to replace your order, do it before cancelling your Statement of Mailing. During the cancellation process, refer to the replacement order.

    Still need help? Submit a service ticket.

    Sign in to submit your ticket faster and track its progress.