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Direct Marketing and Transaction Mail overview

The following table summarizes the applicable delivery standards for Direct Marketing and Transaction Mail. Delivery standards aren’t guaranteed.

Delivery standards for Direct Marketing and Transaction Mail

This table contains the delivery standards for:

  • Personalized Mail™ (PM)
  • Postal Code Targeting (PCT)
  • Publications Mail™ (Pubs. Mail)
  • Lettermail™ (including Incentive Lettermail™ [ILM] and Registered Mail™)
  • Business Reply Mail™ (BRM)
  • Neighbourhood Mail™ (NM)
Destinations PM and PCT (Machineable Standard) PM (Special Handling and Machineable Oversize) and Pubs. Mail 1 Lettermail (ILM and Registered Mail) and BRM Neighbourhood Mail 2
Major Urban Centres
Local 3 days 3 days 2 days 2 days
Provincial 4 days 3 to 5 days 3 days 3 to 4 days
National 5 days 4 to 8 days 4 days 3 to 7 days
Non-Major Urban Centres
Local 3 days 3 days 2 days 2 days
Provincial 4 days 3 to 5 days 3 days 3 to 4 days
National 5 days 5 to 9 days 4 days 5 to 9 days
Northern regions and remote centres
Local 3 days 3 days 2 days 2 days
Provincial 4 to 7 days 3 to 6 days 3 to 6 days 3 to 5 days
National 5 to 9 days 5 to 13 days 4 to 8 days 6 to 13 days