We offer 2 types of Mail Forwarding
Please note that Mail Forwarding service can only be purchased if your original address is in Canada.
Jump to: Prices
Mail Forwarding for moves
Use Mail Forwarding for moves if you’re:
Mail Forwarding for moves- Not returning to your original address
- A homeowner, renter or business moving or changing post office boxes
- Managing an estate or receiving mail for a deceased individual
Mail Forwarding for temporary relocation
Use Mail Forwarding for temporary relocation if you’re:
Mail Forwarding for temporary relocation- A snowbird going south for the winter
- Relocating during renovations, a temporary job or an extended vacation
- Managing mail on behalf of someone else
- Or for any other reasons, when you’re still associated with the current address
Here’s what we don’t forward
- Parcels (for example XpresspostTM or Regular ParcelTM)
- Prepaid envelopes
- Newspapers and flyers delivered by other parties
- Personal mail delivered to a business/institution such as an office building, a hospital, nursing home or a hotel
- Mail received at a shared postal address (i.e. when the same address is used by more than two businesses)
- Mail through a privately administrated mailbox company
If you’re expecting parcel deliveries you must advise the sender(s) of your new address, even when you have the Mail Forwarding service in place. For more details, please read the terms and conditions of the service.
How much does Mail Forwarding cost?
Choose the residential or business tab to find out more about our prices.
Buy residential Mail Forwarding when your home* address or personal post office box changes. You can’t include a business name in your residential request. Pricing will vary depending on: how long you want the service, how far you’re moving (within province, across provinces or internationally) and whether it’s a temporary relocation or a permanent move. Up to four individual names are included in the base fee, with the option to include up to four additional names for a fee.
Mail Forwarding for moves
| Within province | Across provinces | U.S. and international | ||
|---|---|---|---|---|
| 12 months (best value) | $92.50 | $115.75 | $267.25 | |
| 4 months | $60.50 | $75.25 | $178.25 |
Mail Forwarding for temporary relocation
| Within province | Across provinces | U.S. and international | ||
|---|---|---|---|---|
| 3 months (minimum allowed) | $57.00 | $72.00 | $105.00 | |
| Additional months (after the first 3 months) | $19.00/month | $24.00/month | $35.00/month |
Option
| Within province | Across provinces | U.S. and international | ||
|---|---|---|---|---|
| Additional names | $4.00/name | $4.00/name | $6.00/name |
New homeowners receive valuable offers
When you purchase Mail Forwarding for moves (residential) you’ll get personalized information about your new neighbourhood as well as valuable coupons and offers.
Buy business Mail Forwarding when you change your business location* or business post office box. Home-based businesses can include the names of two individuals who live at the same business address. Purchase the service before your business move:
- At least 5 days for enterprise commercial customers;
- At least 10 days for small business customers.
Pricing will vary depending on:
- How long you want the service for;
- How far you’re moving (within province, across provinces or international);
- Whether the service is for a temporary relocation or a move; and
- Whether your business uses a unique postal code** due to high volume of mail or not.
Up to two business names and two individual names are included in the base fee, with the option to include up to four additional individual names for a fee. Commercial users may be eligible for customized service. You'll be required to sign in to your Canada Post account to find out more.
Mail Forwarding for moves
| Within province | Across provinces | U.S. and international | ||
|---|---|---|---|---|
| 12 months (best value) | $282.75 | $353.50 | $799.25 | |
| 12 months - High volume | $1,536.00 | $1,857.00 | $3,249.00 | |
| 4 months | $182.00 | $225.75 | $526.25 | |
| 4 months - High volume | $988.69 | $1,185.91 | $2,139.24 |
Mail Forwarding for temporary relocation
| Within province | Across provinces | U.S. and international | ||
|---|---|---|---|---|
| Cost per month | $103.00 | $129.75 | $245.75 | |
| Monthly - High volume | $182.00 | $225.75 | $526.25 |
Option
| Within province | Across provinces | U.S. and international | ||
|---|---|---|---|---|
| Additional names | $4.00/name | $4.00/name | $6.00/name |
*Terms and conditions apply.
**Unique postal codes are assigned to businesses receiving a high volume of mail to facilitate mail processing. The unique postal code will be identified during the service purchase, and if applicable, your business will be charged the high volume rate.
What you need to get started
Whether you purchase Mail Forwarding online or at the post office, you’ll need a government-issued photo identification and proof of authorization if you’re ordering on behalf of another person.
Buy online
You need a Canada Post account to purchase a Mail Forwarding service.
Your Mail Forwarding service can start as early as 5 days after purchase for residential and enterprise commercial customers, or 10 days after purchase for small business customers.
Buy online
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Sign-in to your Canada Post account or sign-up.
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Enter your address and identification information.
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Choose the length of service.
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Pay with your credit card.
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If required, visit the post office with your barcode.
Buy at a post office
Your Mail Forwarding service can start as early as 3 days after purchase for both personal and business needs.
Buy at a post office
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Fill out an order form at home to save time at the post office.
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Visit your nearest post office.
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Show your identification and pay.
What to do with a barcode
If you order online and your identity can’t be verified, you’ll need to visit your nearest post office to finalize your order for Mail Forwarding. Here’s what to do:
What to do with a barcode-
Keep your barcode Print your barcode or keep it ready to show on your device.
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Visit your nearest post office to finalize your order Show your identity and barcode at the counter.
