Support

Find out more about how we use two-step verification to boost your online account security.

Find out how we keep your business account secure and what you can do as an account owner

If you no longer have access to your Canada Post sales rep, find answers to your questions here:

Everything you need to know about discounts, rates and pricing for your small business.

Your questions answered about your new Solutions for Small Business account. Create an online profile and find your shipping and marketing discount information.

Answers to your questions about transitioning from a Canada Post agreement to a Solutions for Small business account.

Make payments to your commercial account directly from your bank, credit card, online, or by cheque.

Supplier Account is a new way for meter customers to pay for parcel shipments with Canada Post’s Electronic Shipping Tools (EST) or other approved supplier shipping platforms.

Find out how to get a refund for your spoiled meter impressions. Find out where to return the meter impressions, and the fee involved.

Sign in to our website to find out your Savings Level, your order history for the last quarter and how close you are to reaching the next Savings Level.

Commercial customers, after you sign a contract, create your online profile, username and password and use our online shipping tools and services.

Get your account balance, transaction history and more when you sign in to Manage My Accounts. If you need more help, use this form to contact us.

How to become a commercial customer and get access to our Online Business Centre shipping tools and discounts.