A feature is something that’s provided as part of the basic service.

The available features are described below.

Mail Forwarding

While there is a Mail Forwarding request in effect, we’ll forward Lettermail™ items that we can’t deliver as originally addressed to the addressee.

Return to Sender

For Lettermail items that are undeliverable, or for which no Mail Forwarding request is in effect, we’ll return these items to the sender if a Canadian return address appears on the outside of the item. When the return address is on the inside of the item, we’ll return it to the customer for a fee.