Home isn’t your only shipping address

Have parcels sent directly to the post office of your choice with FlexDelivery™. Sign up and choose from our network of over 6,000 locations. It’s secure, convenient and free.

Why use FlexDelivery

Not home for delivery

Keep your parcel safe when you aren’t home to receive it.

Keep gifts under wraps

Shop online for gifts and keep them a surprise.

Temporary relocation

Get parcels delivered to a nearby post office while away for school or work.

Travelling within Canada

Pick up at a nearby post office when travelling within the country.

How to use FlexDelivery

  1. Sign up online for free Use the name and address on your government-issued photo ID to verify your identity.
  2. Choose a pickup post office This is the post office location where you want your item to be delivered.
  3. Use your FlexDelivery address instead of your usual mailing address When you shop online, use your FlexDelivery address as the shipping address at checkout. A retailer must be able to deliver to a PO box. You can then track your purchase online.
  4. Receive a delivery notice When your parcel arrives, we’ll let you know by email or through our app.
  5. Pick up your parcel Present your government-issued photo ID at the post office to pick up your purchase.
Start using FlexDelivery

Get FlexDelivery on your phone

Access FlexDelivery and set up notifications with our Canada Post mobile app. Manage your FlexDelivery addresses, find postal information and complete other shipping tasks on the go.

Get our app