Closures and service interruptions

May 03, 2023

Important information for customers affected by flooding in Ontario communities

May 03, 2023

Flooding is impacting communities in Ontario, including evacuation orders or evacuation alerts for residents of Kashechewan and Fort Albany.

All mail destined for affected communities will be secured at another facility until the local post offices can reopen.

We thank those affected for their patience in this difficult time.

We continue to assess the situation and options in all areas to serve you as conveniently as possible. Customers can check the Canada Post website for updates at – Closures and Interruptions page.

If customers have questions regarding their postal services, they can contact Canada Post's Customer Service team online at or by telephone at 1-866-607-6301 (TTY: 1-800-267-2797).