September 14, 2022
Posted in Closures and service interruptions
Outage details
September 14, 2022
Posted in Closures and service interruptions
We are upgrading our website and online tools to serve you better.
On Sunday September 18 from 12 a.m. to 6 a.m. Eastern Time, customers will not be able to access any tools or services that require sign in at canadapost-postescanada.ca, including:
- Mail Forwarding/ Redirection services online
- Automated Parcel Tracking
- Ship Online
- Snap Ship
- Epost/ My Inbox
- Online store
- Flex Delivery/ Deliver to Post Office
- My Profile
- Parcel Pickup
- Sign-Up
- EST Online
- Express Order Entry
- Shipping Manager
- Smart Mail marketing Campaign Manager
- Connect
- All applications requiring credit card authorization
- My Credit Cards
- My Orders
- NCOA (National Change of Address)
- Online Business Centre
- Partner Program
- Parcel Returns
- Service ticket creation
- Sign-in
However, during the outage customers will still be able to access the following tools while not signed in:
- EST 2.0
- Online store
- Precision Targeter