About us

Committed to our customers in our values and leadership

We’re passionate about our customers, our employees and the communities we serve. Learn about the values and leadership behaviours that make us the no. 1 parcel delivery company in Canada.

Our values

We are united by our values, which are founded on 3 principles: we matter as individuals, we matter to one another and we matter to our country.

Star at the center of arrows circling clockwise


  • I earn the trust placed in me every day, and I trust that my safety and well-being are everyone’s top priority.
  • We do our best work when we trust each other.
  • We value the trust Canadians have in us, and understand it is earned with every decision and interaction.


  • I understand that respect is the foundation of a successful workplace.
  • We respect each other as colleagues and treat each other as we would like to be treated.
  • We respect our country and the communities we serve, and understand we have a responsibility to be a positive force for change.


  • I challenge myself to safely deliver every day because what I do matters.
  • We are a network of people, united by what we accomplish and deliver together.
  • Delivering a stronger Canada for Canadians is at the heart of what we do.

Our signature behaviours

Our signature behaviours embody our values, bringing them to life and guiding our actions.

Make​ the call

We’re empowered to make decisions and respectfully challenge the status quo, and we support others to do the same.

Know the destination

We understand Canada Post’s strategy and goals and how we contribute to them, and we move forward with open minds when exploring new approaches.

Deliver​ for others

We take pride in doing our personal best and we demonstrate care for others, supporting and encouraging them to reach their potential.

Ignite our pride

We play a role in making Canada stronger by celebrating who we are, the communities we serve and the issues that matter.

Our leadership

Learn about our leadership behaviours, the federal regulations that govern us and meet the Board of Directors and senior management team.

Corporate responsibility

We’re committed to the health and well-being of our employees, the environment and communities we serve. Get information on our environmental and privacy policies and learn how to access information.

Learn more about our governance and finances

Book of rules

Rules for Crown corporations

Learn about the Canada Post Corporation Act as set out by the federal government. We must follow these regulations for the privilege of collecting and delivering letters and packages to Canadians.

Find federal government regulations
Report featuring graphs

Financial reports

Find out how Canada Post is doing. Read our past annual reports and quarterly financial reports.

View financial reports